Manage your service workflow
Let’s you create your own service request workflow. Workflow allows you to see the current status and who is assigned to the service request. Send SMS or Email notifications to the customer about the current status of the service request and expected delivery date.
Add Images and files to service requests
You can add images and also attach documents ( PDF, Excel ) related to AMC or the previous service history of the service item.
Create custom fields for the repair or service requests to meet your business needs. Create important checklists to ensure your staff to know the repair history of the product to eliminates errors.
Maintain stock levels of required products based on your business needs. Get notifications about low stock to make the necessary item orders in time. Print your own barcode stickers for parts without a barcode or serial numbers
You can specify which products have AMC and the duration. Keep track product’s AMC expiration date and notify your customers via email/ SMS. Create extended AMC for the ongoing service period of the product
Our reporting functionality allows you to see how your business is performing. HDPOS smart provides over 200 plus reports to get details of your sales, stock, service history, employee sales etc all these reports can be customized to meet your specific business needs.
Easily set up employee profiles, job role, pay rates, sales commission, and access rights. Control employee access to discounts and price editing during billing. Record employee's time in and time out. Get reports for employee work hours. during a specific time period.
You can quickly convert your service order into invoice directly from the service module. Supports multiple payment modes such as Cash, Card, Bank Transfer. Email or SMS invoices to customers.
Sales information neatly organized and presented, on a daily basis, or for any date and location.
Manage multiple warehouses- move stock between different businesses with the garment billing system.
Alter multiple documents of varying types with just one click.
Take things to the next level by scheduling SMS reports and automatically generated reports
Manage access rights
Keep things secure and organized by restricting access. Fine-tune the controls that each employee can use.
Record customer details, which includes their credit limits, loyalty points, and pending payments.