Fine Brothers

November 19, 2019 in Customer Success



Fine Brothers

About Fine brothers

Fine brothers is an Electronics store located in Nigeria. They are using HDERP to manage their inventory, manage product serial number, track service and repair of electronic items.   

Challenges

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Before switching over to HDERP, Finebrothers had used locally created software, which had only basic functionalities. The management faced so many limitations in handling the growing needs of the business activities. They had to manage various tasks like POS, inventory, purchase, cash register, supply, customer management, employees, service & repair, payroll, database, etc, on a daily basis. More time and effort were necessary for managing their daily activities, especially the major ones like satisfying their clientele, managing the inventory, controlling the daily expenditure, etc. Besides, the accuracy of the transactions was not proper. Because of the inability of the existing software to fulfill their requirements, the management probed for another software system that will make their business-related activities up to the mark. After a little bit of search, they learnt about HDERP and decided to try it.

Before switching over to HDERP, Fine brothers used locally created software, which had only basic functionalities. The management faced so many limitations in handling the growing needs of the business activities. They had to manage various tasks like POS, inventory, purchase, cash register, supply, customer management, employees, service & repair, payroll, database, etc, on a daily basis. More time and effort were necessary for managing their daily activities, especially the major ones like satisfying their clientele, managing the inventory, controlling the daily expenditure, etc. Besides, the accuracy of the transactions was not proper. Because of the inability of the existing software to fulfill their requirements, the management probed for another software system that will make their business-related activities up to the mark. After a little bit of search, they learnt about HDERP and decided to try it.

HDERP – Rich in Handy Features

As Finebrothers uses HDERP an electronics store POS that made the business transactions of the company trouble-free. HDERP helped Fine brothers manage their large inventory, manage product serial number, gave them ability to track service and repair of customer items. 

The software is installed at multiple locations on same server. This made data entry smooth as the entire business is running on central database. The business owners use very secure access rights feature of HDERP. They are also able to manage their customers and provide them with seasonal discounts and offers. Company also manages their entire sales and purchases in multiple currency while using HDERP.

Analytical reports of HDERP has helped Finebrothers to get their daily transactions, analyse their fast moving products, time wise and season-wise sales, production forecasting, daily customer data from the various outlets. 

The user-friendly interface and single solution to manage their complete store were the highlighted features of HDERP.

Key Benefits of HDERP that Facilitated the Transactions of Fine brothers

  • Much cheaper than Legacy POS
  • Quickly and cost-effectively set up of software at new locations.
  • Ability to manage Serial number for their electronics items.
  • The facility to monitor the sales and inventory of the various outlets.
  • Manage transactions in multiple currencies.
  • The inbuilt CRM system helped the company to promptly manage their clientele, as well as the suppliers.

Fine brothers Aim More

Having reached this covetable rank, now Finebrothers aim to conquer new horizons. The management has broadened its organizational objective. Now their goal is to become a global leader, as regards the sales, service, and distribution of superior.