Kitchen Order Token

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Kitchen Order Token

If you have to deliver goods to the customer from different counters/ locations depending upon the nature of the item, yet you want to maintain single cash/ billing counter, this feature will be useful for you. This is generally used in Restaurants, where details of Items and the counter location from where the items can be collected will be mentioned.

Alternative Text

For Restaurant \ Cafes \ Bakery

You can print KOTs for the items grouped counter wise on same or various printers on the network. HDPOS smart allows you to add more than one network printer interface for printing KOT in respective kitchen/counters. There are times when your customer's keep adding more items to their Invoice and need a print every time. HDPOS smart allows you to print KOTs for incomplete Invoices. You can print several slips from a single sales invoice.

KOT as a work order Token

Kitchen order token can also be thought of as work order token. Though it is widely used in kitchen activities and restaurants, you can use this document for other work order queries example:
packaging, dispatching, customization, etc. KOT is a complete document with its own document number and creation date. Document number of KOT can have different series of numbers based on different types of services. This will help you manage your order tokens. With the help of Item collection, you can have separate KOT number prefix for each Item collection.

Reprint KOT when needed

View all the KOT’s generated against a selected invoice, estimates, and Advance booking documents. Sometimes it may happen that when KOT gets printed, but the Invoice never gets generated or gets canceled. In these situations, you can configure HDPOS smart to not delete KOT’s once printed even if associated Invoices are not generated.


KOT can also be sent as an SMS to you and your customer at time of creation. You can also reprint KOT’s at any time if for some reason due to printer problem or otherwise KOT did not get printed correctly or if you want to print KOT later after Invoice was created. You can even print KOT whenever any Item from the invoice is removed. HDPOS smart also helps you stop malpractices sometimes done in association with KOT by keeping print count for each KOT.

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